Terms & Condition
1.1. Introduction
These Terms of Service ("Terms") govern your access to and use of the Validaze platform, a web-based artificial intelligence service designed to empower users by enabling data uploads, AI-driven analysis, and insight generation for advanced financial analytics. By creating an account or otherwise using our services, you agree to comply with these Terms. If you do not agree, you must cease use immediately.
1.2. Definitions
1.2.1. "Service": Refers to all features, functionalities, and content provided through the Validaze web application.
1.2.2. "User": Any individual or entity accessing or using the Service.
1.2.3. "Free User": refers to a user who accesses the Validaze at no cost, with limited features designed to provide an introductory experience.
1.2.4. "Premium User": refers to a user who subscribes to a paid plan to access expanded features and higher usage capacity.
1.3. Services Provided
1.3.1. Validaze provides a comprehensive suite of features designed to enhance financial analysis through automation and artificial
intelligence. These features include tools for uploading and preparing financial data, applying AI-driven models to detect anomalies, forecast trends, and generate detailed insights. Users can also create and customize dashboards and generate professional reports to support decision-making processes.
1.3.2. Access to these services varies based on the user's subscription status. Free Users are provided with a foundational level of access that enables them to explore the platform's core capabilities. Premium Users benefit from extended functionality, which may include expanded data processing limits, collaborative tools, advanced customization options, and integration with third-party systems.
1.4. Eligibility and Registration
1.4.1. The Service is open to individuals globally who are business analysts, business owners, business consultants, data analysts, or similar professionals seeking to leverage financial analytics. There are no age restrictions for accessing or using the Service.
1.4.2. Users must provide a valid email address and create a unique password. You agree to maintain accurate acco
1.5. Pricing
1.5.1. Free Users may register and use the Service without cost, enjoying basic features designed for initial exploration.
1.5.2. Premium Users can subscribe to unlock additional functionalities and broader data handling capacities.
1.5.3. Subscription details, including specific benefits and usage terms, will be outlined on our pricing page or within your billing interface. All subscriptions are billed in advance, either monthly or annually, and are non-refundable unless required by law.
1.5.4. You are responsible for all fees charged to your account. Validaze reserves the right to change pricing upon providing at least one week’s notice by email.
1.6. User Responsibilities and Conduct
1.6.1. Attempt any unauthorized access to the Service or its underlying infrastructure.
1.6.2. Transmit spam, malware, or other harmful content.
1.6.3. Use the Service to facilitate illegal activities, including money laundering or financing of terrorism.
1.6.4. Upload content that infringes on intellectual property rights or contains hate speech, harassment, or explicit material.
1.6.5. Share account credentials or circumvent rate limits and usage quotas.Failure to comply may result in suspension or permanent
termination of your account without refund.
1.7. Intellectual Property Rights
1.7.1. Validaze and its licensors retain ownership of all software, algorithms, and documentation.
1.7.2. Validaze grants you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
1.7.3. You retain all rights to the data you upload, input, or analyze using the Service. By uploading data, you grant Validaze a world
1.8. Dispute Resolution
1.8.1. Parties agree first to engage in good-faith, bipartite negotiations to resolve disputes.
1.8.2. If unresolved within 30 days, the dispute may be submitted to a mutually agreed-upon mediator.
1.8.3. Failing mediation, parties may pursue resolution through a competent international court or arbitration forum as agreed in
writing before litigation.
1.9. Changes to Terms
Validaze may update these Terms from time to time. We will send notice of significant changes via email at least seven calendar days before they take effect. Continued use after the effective date constitutes acceptance of the revised Terms.
1.10. Governing Law and Jurisdiction
These Terms are governed collectively by:
1.10.1. U.S. federal and state laws where applicable.
1.10.2. European Union’s General Data Protection Regulation (GDPR).
1.10.3. California Consumer Privacy Act (CCPA).1.10.4. Indonesian Personal Data Protection (PDP) legislation.
Any legal action related to these Terms shall be filed in a
competent court with jurisdiction over internati
1.11. Refund Policy
1.11.1. General Policy
All payments made to Validaze are non-refundable, except as required by applicable law or expressly stated otherwise in these Terms.
1.11.2. Refund Eligibility
Refunds may be granted under the following conditions:
If a technical issue on our part results in complete inaccessibility to the Service for more than 72 consecutive hours, and no suitable workaround is provided.
If a user is incorrectly charged due to a billing error and not due to a violation of these Terms.
1.11.3. Refund Request Process
To request a refund, users must:
Submit a written request to Validaze support within 14 calendar days of the disputed charge.
Include relevant information such as account details, transaction ID, and reason for the refund.
1.11.4. Exclusions
Refunds will not be granted under the following conditions:
If the user simply no longer wishes to use the Service.
If the user fails to cancel their subscription before the next billing cycle.
If the account was suspended or terminated due to violations of the Terms of Service.
1.11.5. Processing
Approved refunds will be processed within 10 business days to the original payment method.